FAQ
Frequently Asked Questions
Please send completed order forms to customerservice@bametalgraphics.com . We’ll reply with confirmation within 24 hours and give a general expected lead time. Order form can be downloaded from our “Downloadable Forms” page.
Our standard lead time is 7-10 business days to ship- please consider transit time in your estimations.
Yes! Please note: Rush requests that require completion in less than five business days will incur a $25 fee. We reserve the right to waive this for appropriate circumstances, such as flag box requests.
Yes! The first proof is free of charge. Please allow up to three business days to receive artwork, especially if it’s new or complex.
Of course! Be sure to send the account number every time you request an order as we do not keep those on file.
Here at B&A, we recycle every possible material to keep our costs down and reduce our carbon footprint. 😊